Contact Us
Get in Touch
Have questions about AutoPod? We're here to help! Our support team typically responds within 24 hours.
Primary Support Email
For all inquiries including technical support, billing questions, account issues, feature requests, and general questions:
support@autopod.techTechnical Support
- • Episode generation issues
- • Audio quality problems
- • RSS feed errors
- • Daily automation not working
- • Login/authentication issues
Billing & Subscriptions
- • Upgrade to Pro plan
- • Payment issues
- • Refund requests
- • Invoice inquiries
- • Plan cancellations
Quick Help & FAQs
- •Free Plan: Includes 3 episodes total with AI generation, TTS, and RSS feeds
- •Pro Plan: $19/month for unlimited episodes and daily automation
- •Daily Automation: Runs at your selected UTC hour (set in dashboard)
- •RSS Feed: Available at https://autopod.tech/api/rss/[your-user-id]
- •Episode Length: Typically 3-7 minutes based on input content
- •Processing Time: Episodes usually ready in 1-2 minutes
Before Contacting Support
- • Check your email for account verification messages
- • Try refreshing your browser or clearing cache
- • Ensure you're logged into the correct account
- • Check your subscription status in the dashboard
- • Review our Privacy Policy and Terms of Service
Response Time: We typically respond to inquiries within 24 hours (weekdays). For urgent issues, please mention "URGENT" in your subject line.